October 18, 2013 by matt bortmess
Our oldest has been been using the OmniPod insulin pump system for about a year and a half. From the time we began talking with Insulet about the OmniPod, they were telling us that a new, smaller and improved pod was going to come out. Well finally this past summer the new pod was introduced. And much joy and celebration took place in our home for this new smaller pod!
Until we started using it. Our insurance requires us to purchase three months of supplies at a time. So when that first shipment of 30 pods came, Colin was excited to begin using them. However, we soon began having issues with the pods failing, which requires a new site. The first time was no big deal…it happens from time to time. But with each new failure, more and more frustration set in. When he had three pods fail in one day, he was ready to ditch the OmniPod and return to injections.
And so, that’s what we have done. It was causing him so much distress and frustration. Of course, the pods would fail at the most inopportune times. And then having to place multiple sites in a day was not the most comfortable for him. He was just frustrated…and honestly, so were we as parents.
All said, we had over 1/3 of our shipment of thirty pods fail. Yes, Insulet has replaced each of them for us after we call (and sometimes wait a long time on hold). And yes, I still think the technology is amazing and is the future for insulin delivery. I’m just not sure this new pod system was ready to launch. With that many failures (and we have friends who are experiencing the same thing), it makes me question whether this change to the new system was best.
So for now, it’s back to shots. We’ve lost some of the convenience of being on a pump…but the tradeoff has been worth it.